When someone refers business to you what do you do?
Do you thank that someone? Do you give them a referral gift? Do you let them know how things are going with your new client?
I'm just wondering what the etiquette is around referrals. When someone refers a client to me I thank them and send them a referral gift if the client signs on.
Since my business has gotten busier I've been referring clients out a lot. Some people thank me, some send me me a gift, some send money and others just respond with a quick thanks and never report back to me whether they got the client or not.
I personally want a thank you and an update if I refer someone to you and you get the client. I've had to find out from my clients, friends and acquaintances that they are working with the person I referred them to.
What are your thoughts on referral etiquette?